Dallas ApplianceRepair Co.
Only in DFW

Get a real technician on video for $30.

Skip the trip fee. Show us your appliance over a 15-minute video call. Often fixed on the spot. If you need us in person, the $30 is credited toward your $90 in-home visit — you only pay $60 more.

(214) 555-0142
★ 4.9 · 1,287 reviews·Same-day service·365-day warranty

Three steps. Fifteen minutes. Often fixed.

No app to install. No account to create. No phone tree.

Customer on a video call with a Dallas Appliance technician, showing their refrigerator
LIVE VIDEO CALL
"Show me the back of the fridge — prop your phone up."
Real screenshot from a $30 video diagnosis call · Carlos, technician
1
60 seconds

Book a slot

Pick a time that works for you — same-day slots available 7 days a week. Pay $30 with any card.

2
5 min before

Get a text link

Five minutes before your slot, we text you a Google Meet link. Click it. No app, no download.

3
15 minutes

Diagnose live

Prop up your phone, show us the appliance. We diagnose it. Often fixed on the call. Or book in-home with your $30 credit.

The math, side by side

The other guys
$125+
Just to show up
  • · 4-hour arrival window
  • · Pay even if no fix
  • · May not have part
  • · Trip fee gone if you don't repair
SAVE $95+
Us — video first
$30
If fixed on call
  • 15-min call, your schedule
  • ~40% fixed on call
  • No wait, no trip
  • $30 credited if you need in-home
Us — video + in-home
$90
Total if you need a tech visit
  • · $30 video → diagnosis
  • · $60 remaining → in-home visit
  • · Same upfront repair pricing
  • · 365-day warranty on repair

What we can — and can't — diagnose over video

We can diagnose most appliance issues over video, and about 40% can be fixed on the call itself. Here's what works well and what doesn't.

Great for video diagnosis
Error codesNot cooling enoughWon't drainLoud noisesIce maker issuesTemperature problemsDisplay issuesSettings & resetsBurning smell triageLeak identification
May need in-home visit
Compressor replacementSealed system leaksControl board replacementDrum bearing replacementGas valve replacementBuilt-in ice maker rebuilds
Real customer story
Saved $120 over a trip fee

"My Samsung fridge was warm but the freezer was cold. I was about to book a $150 service call. The video diagnosis took 12 minutes — the tech had me unplug it, hold two buttons, plug it back in. Some kind of defrost mode reset. Worked perfectly. Total: $30."

MH
Marcus H.
Plano, TX · Refrigerator

Video diagnosis FAQs

How does the $30 video diagnosis work?
Book a 15-minute video call slot. At the scheduled time, we'll text you a link — no app to install, just click and join. Prop your phone up, show us the appliance, and one of our technicians will diagnose it live. About 40% of issues get fixed on the call.
What if my appliance needs an in-home visit?
If the diagnosis shows you need hands-on repair or a part replaced, you can book an in-home visit right from the call. The $30 you already paid is credited toward your $90 in-home visit fee — so you only pay $60 more.
What appliances can you diagnose over video?
We diagnose any major appliance over video: refrigerators, freezers, washers, dryers, ovens, dishwashers, ice makers, cooktops, microwaves, and wine coolers. The technician will tell you honestly if your issue can't be diagnosed remotely.
What if you can't fix it on the call?
If the issue needs a part or hands-on work, you book the in-home visit and the $30 is credited toward your $90 service fee — total cost $90, not $120. If you decide not to proceed at all, you've only spent $30 to know exactly what's wrong.
Is $30 really all I pay if it's fixed on the call?
Yes. If we walk you through a reset, a setting change, a simple clear-out, or any fix you can do yourself, you're done. Total cost: $30. No additional fees, no surprises.
What video platform do you use?
We use Google Meet for video diagnosis — no app to install, works on any phone or computer with a camera. We send the link by text message 5 minutes before your scheduled slot.

Ready to save $95+ on your appliance repair?

$30 video diagnosis, often fixed on the call. Same-day appointments across DFW.

(214) 555-0142
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